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Employee satisfaction index

1. Definition of employee satisfaction index (ESI) Employee satisfaction index is a index to measure satisfaction of employee in an organiza...

1. Definition of employee satisfaction index (ESI)


Employee satisfaction index is a index to measure satisfaction of employee in an organization.

2. How to calculate ESI?


There is a five-point scale in the questionnaire or survey from employee responses. They are
• Strongly Agree,
• Agree,
• Undecided,
• Disagree,
• Strongly Disagree.

You should remark number attached, include strongly agree (5) to strongly disagree (1).

Then, total number of questions with answers against each response is calculated (5, 4, 3, 2, 1).

Identify total point of each response.

Identify total number of questions answered

ESI = ( total point / total question ) * 100.

3. Analyze employee satisfaction index


You can identify ESI by company, department, field…and then, you can use 80/20 principle or Pateto tool to analyze employee satisfaction.

4. Related documents:


What is employee satisfaction?
Importance of employee satisfaction
Factors influences to employee satisfaction
Procedure of employee satisfaction
How to maintain employee satisfaction?
How to improve employee satisfaction?
5 methods of employee satisfaction
Free sample employee satisfaction survey
HR career ebooks (you can download free and ref all ebooks related HR career…)

If you want more information about Employee satisfaction index or employee satisfaction materials, forms, examples, please leave your comments at the end of this topic. If you want more information about Employee satisfaction index or employee satisfaction materials, forms, examples, please leave your comments at the end of this topic.

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