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Exit interview

1. What is an exit interview? • An exit interview is a survey that is conducted between human resources department and an employee when empl...

1. What is an exit interview?


• An exit interview is a survey that is conducted between human resources department and an employee when employees leaves the company.

• Human resources department might ask the employee questions while taking notes, ask the employee to complete a questionnaire, or both.

• Exit interviews are most effective when the data is compiled.

2. Purpose of exit interview?


• To find out why employee are leaving and to see if those reasons could be a mechanism for change & improvement within their organization.

• This is a chance for employee to provide constructive feedback about their work environment, duties, processes etc. Then company can improve some things related.

• Employers will either be hiring a replacement or handing your duties over to existing staff either by expanding their role of via promotion.

• Employee may have a list of clients that will need to be contacted with regards to their case being taken over by someone new so that company should do this personally before employee leave.

3. How to conduct exit interview?


The exit interview may be conducted through a variety of methods. Some of the methods include: face to face interview, phone interview and exit interview surveys.

Face to face interviews. With this method, an HR rep meets individually with each terminating employee.

• Exit interview surveys are usually conducted by a form that is given to the employee on their last day or mailed to the employee’s home.

Telephone Interviews are conducted over the telephone by an HR Rep and outside third party consultant.

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Source: Tommy Doan, hrvinet.com

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