Critical incident improvement form

1. Critical incident information: • Position: • Dept: • Report to: 2. Critical incident improvement sheet You should make 1 table include co...

1. Critical incident information:


• Position:
• Dept:
• Report to:

2. Critical incident improvement sheet


You should make 1 table include columns as follows

No / Tasks / Critical incidents / How to solve / How to improve
1… /…Task 1
2… /…Task 2
3… /…Task 3
4… /…Task 4

3. Description of critical incident improvement sheet


• List all task
• Identify methods to solve critical incident.
• Identify methods in order to improve, corrective action, preventive action.
• This document should be trained to new employees.
• Identify critical of each task

Written by          Supervisor           Manager           HR Manager

4. Reference documents:


Critical incident technique (CIT model)
Methods of job analysis
HR career ebooks (you can download free and ref all ebooks related HR career…)

Critical incident questions

1. At what moment in the class this week did you feel most engaged with what was happening?
2. At what moment in the class this week did you feel most distanced from what was happening?
3. What action that anyone (teacher or student) took in class this week did you find most affirming and helpful?
4. What action that anyone (teacher or student) took in class this week did you find most puzzling or confusing?
5. What about the class this week surprised you the most?

If you want more information for Critical incident improvement form or Critical incident materials, please leave your comments at the end of this topic.

Author: Davi Ngo, hrvinet.com

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