Functional job analysis questions

Functional job analysis questions includes question as follows: 1. FJA questions about outputs: Subject matter experts (SMEs) ask participan...

Functional job analysis questions includes question as follows:

1. FJA questions about outputs:


Subject matter experts (SMEs) ask participants about questions of task output:
• What do you get paid for? (outputs)
• What do you do to get work done? (tasks)
• What do you need to know to do what you get paid for? (knowledge)
• What skills/abilities do you need to apply your knowledge? (skills and abilities)
• What standards do you work for? (performance standards)

2. FJA questions about tasks


• Who performs the task?
• What actions are performed?
• To whom or what? (the object of the actions being performed)
• What tools / equipment are used?
• What sources of information are used? (knowledge, skills, abilities, instructions)
• To produce (for achieving) what? (expected output to result)

3. FJA questions about reliability and validity of the task


• Does the end result of the task make a contribution to the output of …?
• Does the language of the worker action support the worker function levels?
• Is the result identified in the task a verifiable result?
• Are the inferred performance standards reasonable and useful to a supervisor and to a worker?
• Can performance standards, either numerical or descriptive for the action and result, be inferred and specified?
• Does the training content reflect the knowledge and abilities required to perform the task?
• Is there more than a one-level spread among data, worker instructions, and reasoning scale ratings?
• Do the verbs used in the worker action phrase of the task statement adequately express the context of the task?

4. FJA questions about task validation


The SMEs reviewed each task, about which they answered each of the following two questions:
• Does the task represent what you do
• If so, how clearly does the task describe what you actually do on the job (0 = not at all, 100 = completely clear)?

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Author: Davi Ngo, hrvinet.com

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