Employee satisfaction questionnaire

You can setup your survey based on information as follows: 1. Employee satisfaction questionnaire for finding out opinions of employee about...

You can setup your survey based on information as follows:

1. Employee satisfaction questionnaire for finding out opinions of employee about organization


In this part, employee satisfaction questionnaire include questions to identify employee’s opinions about policies, organization itself etc.

You use rating scales as (1) strongly agree, (2) agree, (3) neither agree nor disagree, (4) disagree, (5) strongly disagree.

1. I am proud to work for our company.
2. I am satisfied with the training provided for my current job.
3. I am satisfied with the amount of training offered for advancement.
4. Our company is concerned with the long term welfare of the employees.
5. I feel secure that I will be able to work for the company as long as I do a good job.
6. I feel I can voice my opinion without fear.
7. My immediate superior is technically competent.
8. My immediate superior is competent in human relations.
9. Employee policies of company are administered the same in all departments laterally.
10. I like my job i.e. the work I do.
11. My immediate superior deals with employees problems fairly.
12. My immediate superior deals with all employees fairly.
13. The communication I received from company is timely.
14. The communication I received from company is accurate.
15. Our company maintains salary levels that compare well to other companies in this area.
16. Our company maintains benefits that compare well to other companies in this area.
17. I receive co-operation from all other departments.
18. My department is well organized for the work it does.
19. The employees in my department work well in a team.
20. Company employee policies are properly and equally administered in my department.
21. I feel there is adequate opportunity for me to move to a better job within the company.
22. My superiors are concerned for providing quality product and services.
23. The employees of other departments are also concerned with quality product and services.
24. I feel the top management is committed to quality of the product and services.
25. The company recognizes the accomplishment of employees.
26. I receive regular Job performance feedback.
27. The company has adequate safety & health standard.
28. My Superior recognizes my performance.
29. I have an annual set of performance standards.

2. Questionnaire for appraising “important level” of organization to employee.


In this part, employee satisfaction questionnaire include questions to identify employee’s opinions about a matter that is important or not.

You use rating scales as (1) very important, (2) important, (3) unimportant, (4) very unimportant, (5) neither important nor unimportant.

1. How important to you is the performance of the Top Management?
2. How important to you is the recognition you receive from the company?
3. How important to you is the quality of good produced and customer service?
4. How important to you are the opportunities to advance in your line of function?
5. How important to you are the employee policies at the company?
6. How important to you is it to work at Company?
7. According to you how important is the work you do to Company?
8. How important to you is the job you do?
9. How important to you is the type of supervision you receive?
10. How important to you are the overall operating procedures of the department in which you work?
11. How important to you is the fairness of the way the company treats all employees?
12. How important to you is Job Security?
13. How important to you are the benefits provided by the company?
14. How important to you is the salary you receive?
15. How important to you is the performance appraisal system of the company?
16. How important do you think the quality systems like ISO, 5S for the growth of the company?
17. How important to you is the training & development provided by the company?
18. How important to you is the overall communication of the company?

3. Employee satisfaction questionnaire for appraisal of employee about organization


In this part, employee satisfaction questionnaire include questions to identify employee’s opinions about organization related to good points or not.

You use rating scales as (1) excellent, (2) very good, (3) typical, (4) fair, (5) poor.

1. All things considered, how do you rate company?
2. How do the company’s employee policies compare with those of other companies you know about?
3. All things considered, how do you rate company’s employee policies and procedures?
4. How do you rate company as a place to work compared with other companies you know about?
5. How do you rate company on treating employee problems fairly?
6. How do you rate the overall relationship between the company and its employees?
7. All things considered, how do you rate the overall training & development provided?
8. All things considered, how do you like your job?
9. How do you rate the company’s business prospects for the next five years?
10. All things considered, how do you rate the job security provided by the company?
11. All things considered, how do you rate the company’s salary structure?
12. All things considered, how do you rate your long term career potential with Company?
13. How do you rate the credibility of the top management?
14. How do you rate your immediate superior?
15. How do rate the amount of communication you receive from the company?
16. How do you rate the standard of quality with regards to material produced?
17. How do you rate the safety and health standard of the company?
18. How do you rate the total compensation you receive compared to what you could receive for similar work from another company in this area?
19. How do you rate the relationship between the amount of compensation you receive and your performance?

4. Questionnaire for appraising quality and quantity of work


In this part, employee satisfaction questionnaire include questions to identify employee’s opinions about quality and quantity of work.

You use rating scales as (1) much too much, (2) too much, (3) just right, (4) too little, much too little.

1. How do you feel about the quantity of work you are asked to perform?
2. How do you feel about the quality of work you are asked to perform?
3. How do you feel about the amount of time spent by your immediate superior?
4. How do you feel about the number of approvals required to get a decision made?
5. What is your level of understanding of the company’s Quality Management System?

Related documents to Employee satisfaction questionnaire


• You also ref 5 samples of satisfaction surveys at:  employee satisfaction surveys
HR career ebooks (you can download free and ref all ebooks related HR career…)

Author: Davi Ngo, hrvinet.com

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