Hospitality experience letter

Experience Letter Format for Hospitality Positions February 25, 2010 Company: Address: Date: TO WHOM IT MAY CONCERN This is to certify that ...

Experience Letter Format for Hospitality Positions
February 25, 2010


Company:
Address:

Date:

TO WHOM IT MAY CONCERN


This is to certify that Ms Jerry Ho was employed with us as Hospitality coordinator in the Hospitality department, from February 15, 2008 to February 15, 2010.

As a Hospitality coordinator few of her responsibilities are:

1. Know and implement standards/procedures of service for guests consistently
2. Perform all assigned side works regularly, promptly, and correctly.
3. Effectively take guest reservations maximizing the yield of each meal period
4. Effective use of waiting lists to ensure guests are quoted accurate times and given other options
5. Communicate pleasantly and courteously with guest, management and co-workers.
6. Report on time for all meetings and training sessions scheduled by management.
7. Work co-operatively with others in team effort.
8. Know and implement standards/procedures of service for guests consistently.
9. Comply promptly with all special request of management.
10. Report any problems to manager on duty.
11. Promptly handle restaurant reservations, using guest name. Escort all guests to their table and introduce their server, using guest name.
12. Demonstrate an attitude of professional and friendly hospitality in every aspect of service.
13. Use Open Table to efficiently organize each meal period, accurately take reservations and provide guest information to each server.

During the period of her assignment, we found her hardworking, sincere and a keen learner.

We wish her all the best in his future endeavors.

For _____________________
John Tan
HR manager
Authorized Signatory

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