Counter-moves against employees’ defenses in performance appraisal

Counter-moves against employees’ defenses in performance appraisal Everyone tends to defend their weaknesses. Facing criticisms on their poo...

Counter-moves against employees’ defenses in performance appraisal

Everyone tends to defend their weaknesses. Facing criticisms on their poor performance, employees would respond by:

1. Denying mistakes, refusing to answer related questions.

2. Getting angry, desperately protesting.

Hence, your understanding of, approach to, and counter-moves against employees’ defenses are important skills in performance appraisal.

Some of recommended counter-moves against employees’ defenses are listed below:

1. Bring in your mind that defenses are normal reactions and nothing special. Do not let them take you by surprise.

2. Never attack employees’ defenses. Just criticize the problem, the incident but not the person.

3. Postpone your action: Sometimes you had better not take any action. Spend time on thinking and finding reasonable measurements.

4. Be aware of your own shortcomings.

Never believe that you can address all issues, especially personnel one. Do not try to treat employees as if you were a psychologist. Consider and show respect for employees’ opinions before assessing them.

On criticizing employees, do not hurt his or her self-esteem. You should criticize them individually to a slighter degree. Cite specific examples for sub-standard job performance, concurrently recommend solutions for correction and adjustment. Do not make tease of others’ mistakes. Criticize for a purpose without prejudice.

Related docs to performance appraisal


Performance appraisal forms
Performance appraisal methods
Performance appraisal factors
Performance appraisal form
Performance appraisal interview
Performance appraisal mistakes
Performance appraisal process

Related

Performance appraisal 260860115877722566

Post a Comment

emo-but-icon

Follow Us

ADS:

Hot in week

ADS







item