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80 HR KPIs

80 HR KPIs These metrics are split into 14 categories: recruitment, training, health & safety, performance, employee loyalty, working ...

80 HR KPIs

These metrics are split into 14 categories: recruitment, training, health & safety, performance, employee loyalty, working time, HR efficiency, compensation, labor relations, regulation compliance, employee satisfaction, HR budget, job leaving, workforce information.

1.Recruitment metrics

Recruitment cost per employee

Average time to recruit (per position)

Number of CVs per channel

Number of interviews per submitted CV

% new hires achieving 24 months service

% new hires achieving satisfactory appraisal after first assessment

2.Training KPIs

Training expenditures/total salaries and wages

% HR budget spent on training

% employees gone through training

Number of training hours per employee

Employee satisfaction index with training

e-learning course utilized

% e-learning pass rate

3.Health and safety metrics

Number of accidents per year

Percentage of employees with adequate occupational health & safety training

Health & safety prevention costs per month

Lost time (in hours) due to accidents per year

Percentage of issues raised by health & safety representatives

4.Performance KPIs

NB: Competence focuses on capability that includes knowledge, abilities, skills to perform tasks; while Performance focuses on result of tasks.

% of appraisals completed on time

% of employees above competence (and those below)

% of low performing employees (and for high performing)

% of employee with their performance decreased compared to last month (and increased)

5.Employee loyalty metrics

Employee turnover (total staff as recruited/total staff as planned)

Rate of life cycles of employees (total time served in the company of all staff/total staff recruited)

6.Working time indicators

 % of total hours lost to absenteeism
Average overtime hours per person% of man days lost due to strike
Total time lost by work late
Lost time due to non-fatal accidents or accidents per year

7.HR efficiency metrics

Sales turnover per employee (or Full Time Equivalent: FTE)
Profits per employee
Administration cost per employee
Labor cost as % of sales

8.Compensation KPIs

Salary rate / sales turnover
Cost rate of workers compensation
Cost rate of social insurance
Cost rate of medical insurance
Cost rate of benefits
Average income per employee by month
Average income per employee by hour
Average income per employee by position

9.Labor relation metrics

Number of emails issued
Number of staff briefing sessions conducted
Number of teams meetings
Number of unfair dismissal claims
Number of active flexible work agreements

10.Regulation compliance KPIs

Number of violation per year (by sector). Metric to split: small, medium, strong violation.

Costing lost by violation

Time lost by violation

Violation rate by department

11.Employee satisfaction metrics

% average satisfaction (to be split by department, by position, by tenure, etc)
% average satisfaction by field (compensations and benefits, training, recognition, opportunities for development, leadership, work environment, personal relations, etc)

12.HR budget metrics

Average cost of recruitment per year

Average cost of recruitment per staff

Average cost of training per year

% training cost / sales turnover

Training cost per employee

Salary budget ratio / sales turnover

Health safety cost per year

Human resources cost per sales turnover

Compensation and benefit cost / sales turnover per year

13.Job leaving KPIs

Job leaving ratio per year
Job leaving ratio per department
Average age of employees that retire
Percentage of early retirements
Attitude of employee who leave job (satisfaction ratio with the following: salaries, benefits, work environment, opportunities for development, personal recognition, job, personal relations, etc)

14.Workforce metrics

Number of FTEs in HR

HR FTEs as % of total workforce (FTEs)

Percentage of outstanding employee probation reports.

Number of Full Time Employees

Number of Part Time Employees

Number of employees per age category (with pyramid)

Average length of service (current employees)

Average length of service (terminating employees)

% ratio of salaried staff to waged staff


KPI amp; KRA 2850742576123284234

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