1. What is behavioral interview?
In behavioral interviews, candidates are asked to explain their skills, experience, activities etc – as examples of your past behavior.
2. Purpose of behavioral interview
• The purpose of this type of interview is to predict future based on past experiences.
• Standard interviews typically have a 10% predictive value in predicting the future success of an applicant
3. Sample behavioral interview questions
• Describe the project or situation which best demonstrates your analytical abilities. What was your role?
• Give a specific example of a time when you had to address an angry customer. What was the problem and what was the outcome?
• Describe a situation in which you were able to effectively “read” another person and guide your actions by your understanding of their individual needs or values.
• Discuss an important decision you have made regarding a task or project at work. What factors influenced your decision?
• Have you ever been caught unaware by a problem or obstacles that you had not foreseen? What happened?
• Have you ever been in a situation where you had to settle an argument between two friends (or people you knew)? What did you do? What was the result?
• Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
• Did you have a strategic plan? How was it developed? How did you communicate it to the rest of your staff?
• Describe a situation when you had to exercise a significant amount of self-control.
Author: Tommy Doan, hrvinet.com